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Personal data collected

The personal data we collect is as follows:

Data provided by the user

Your cookie preferences are recorded for each session.

When you place an order on our website, you provide us with the following information:

  • Your contact information (title, last name, first name, email, phone number, complete address, etc.),
  • Your delivery information (name, street, postal code, city, country, delivery comments, phone number, etc.),
  • Bank payment data (which is not stored but transmitted directly to the relevant payment gateway, such as Stripe or PayPal),
  • Order details, if applicable.

If you create a customer account, you provide us with the following information:

  • Your contact information (title, last name, first name, email, phone number, complete address, etc.),
  • Your delivery information (name, street, postal code, city, country, delivery comments, phone number, etc.),
  • La liste des produits que vous ajoutez à votre wishlist sera elle aussi conservée

When you contact us or subscribe to our newsletter you provide us with:

  • Votre nom
  • Votre email
  • Votre pays (formulaire contact)

Data collected automatically

Subject to your consent, the following data is retained:

Usage data:

the products and services you have purchased from us and how you use our website and applications.

Technical data:

Your search engine and its version, your location and time zone, your browser extension, the operating system and platform, as well as other technical data about the device you use to browse our site.

Information about your visit:

URLs and your clickstream on and from our website, the products you have viewed or searched for, page response times, download errors, time spent on pages, interaction on pages, and how you exit pages.

Disclosure to third parties

Transmission of your personal data to third parties.

Your data is transmitted to :

our website host: Themecloud 13 bis avenue de la Motte Picquet, 75007 PARIS
Privacy Policy of Themecloud

our email service: Sendinblue, if you subscribe to the newsletter
Sendinblue privacy policy

With our payment gateway Stripe, if you make a purchase on the site
Stripe privacy policy

Embedded content from other websites

Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves in the same way as if the visitor were visiting that other site.
These websites may collect data about you, use cookies, embed third-party tracking tools, and track your interactions with embedded content if you have an account connected to their website.

How do we protect your data

Our website host Faaaster, ensures the technical maintenance of the site and, therefore, data security, particularly with Astra Security.

Legal basis

Personal data is only collected with the mandatory consent of the user. This consent is validly obtained (checkbox), free, clear, and unambiguous.

Retention period

Submissions from a contact form are retained for a specified period for customer service-related inquiries but are never used for commercial purposes.

Statistics and audience measurement

We use Burst to analyze data regarding your use of our website. The data we collect allows us, among other things, to identify the pages you visit most frequently and any error messages that may appear. All information is anonymous. It is solely used to improve the website’s functionality.

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